A little clarity.
A real point of contact.
Questions about your account, connected data or subscription? Contact the Profitlume team.
Email support ↗support@profitlume.com
Access & integrations
Get help signing in, connecting your store or understanding a sync issue. Include your workspace name and a description of what happened.
Billing & cancellation
Ask about a charge or request cancellation. Cancel before your seven-day trial ends to avoid the first charge. No refunds for unused paid time except where legally required.
Read billing terms →Privacy & data requests
Request access, correction or deletion of your information, or report a security concern. We may need to verify your identity and authority.
Read our privacy policy →Help us help you
Include the relevant date, device and error message. Never email passwords, API keys, full card details or unredacted customer records. We will ask for further details securely if needed.
Profitlume is currently an invitation-only pilot. Paid self-service signup is not yet open. Support is provided by email; no guaranteed response time is offered during the pilot.